Shipping

How to Order

There are several convenient ways to order Eco-Products.

• Order directly through our website by visiting Shop
• Call Customer Care toll-free at 1-866-402-1831 x 2 and speak to a representative
• Email us at customercare@ecoproducts.com
• Order from a distributor. Visit Find A Distributor for a complete list.

Shipping Times - When will I get my order?

Typical domestic orders ship within 2 business days.

Some orders ship faster if they are closer to our warehouses. The map below gives you a better estimate of shipping time across the country.

Estimated arrival dates don't apply to:

• Deliveries to Alaska, Hawaii, PO boxes and rural areas
• Deliveries made to U.S. territories, APO, FPO and international addresses
• Items that are out-of-stock at the time of ordering

Please Note:

• Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
• For shipping-related questions, please call us toll-free at 1-866-402-1831 x 2 or email Customercare@ecoproducts.com

Packages Do Not Ship from Our Distribution Centers on the Following Holidays:

• New Year's Day
• President's Day
• Good Friday
• Memorial Day
• 4rd of July
• Labor Day
• Thanksgiving Day
• Day following Thanksgiving
• Christmas Eve
• Christmas

Orders exceeding 25 cases or more may be shipped via common carrier.

Shipping & Handling Information

We ship UPS Ground. If you have a UPS account number, please enter your UPS account number in the appropriate field when checking out.

We can ship FedEx only if you have a FedEx account. If you are using a FedEx or DHL account number, please enter it in the appropriate field when checking out.

Free Shipping

Shipping is free on orders over $299.00. Free shipping applies to UPS ground only.

Order Tracking

You will receive a UPS tracking number within 2 business days of your order. You will receive your tracking number via email from UPs on the day your package ships.